Refund Policy

A. Publishing Packages:

 

A1. Before manuscript has been submitted

  • 0-90 calendar days after paying for the service: 100% of purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee) will be refunded, whichever is higher.
  • 91-180 calendar days after paying for the service: 50% of purchase price will be refunded.
  • More than 180 calendar days after the paying for the service: No refund will be issued.

 

A2. After manuscript has been submitted but before giving final approval (manuscript must pass content evaluation):

  • After manuscript is submitted but before actual work begins: 50% of total purchase price will be refunded.
  • After actual work started but before giving final approval: 25% of total purchase price will be refunded.

 

A3. After author has given final approval of the work: No refund will be issued.

Manuscript in this contract means any text, images or multimedia content.

 

B. Marketing Services

 

B1. Before the start of fulfilling the marketing service/s:

  • 0-90 calendar days after paying for the service: 100% of purchase price, less $150 or 10% of the total purchase price (Administrative/Processing Fee) will be refunded, whichever is higher.
  • 91-180 calendar days after paying for the service: 50% of purchase price will be refunded.
  • More than 180 calendar days after paying for the service: No refund will be issued.

 

B2. After the start of fulfilling the marketing service/s: No refund will be issued.

 

C. Services that are non-refundable under any circumstances:

 

  • Book Review Packages (Kirkus, BlueInk, Your First Review, etc.)
  • Book Fair Services
  • Book Videos